Tranzer is an application of Tranzer B.V., registered with the Chamber of Commerce under number 69169578. We propose you to read the Terms & Conditions carefully before you agree with these to finish your registration at the application Tranzer. If you do not agree to these Terms, you can’t use the full Services of Tranzer.
Tranzer is an application that can be used to plan, book and pay for travelling by public transport or taxi. After registration and receiving your account, you can book and pay for public transport or taxi trips or via the Tranzer Platform. Payments are made using the payment method associated with the account. Once you bought your ticket, you can enter the appropriate public transport vehicle during the permitted time. The ticket on your mobile device can be shown at the gate or to an inspector, busdriver or conductor to demonstrate that you are entitled to travel.
All payments are managed via the app, using your preferred method of payment and in your preferred currency. You understand that use of the Services may result in charges to you for the services you receive from a Third Party Provider. All Charges are due immediately and Tranzer will facilitate the payment. Tranzer will send you a receipt by email.
If you buy a ticket in Tranzer you agree with the Terms and conditions of the concerned public transport operator:
- Terms and Conditions NS (AVR-NS)
- Terms and Conditions E-ticket NS
- Terms and Conditions Connexxion, RET, EBS en GVB
- Product conditions RET
- Product conditions GVB
The copyright, design and content of the application Tranzer belong to Tranzer B.V. Tranzer is a brand. Company names as mentioned in the application are brands of the concerned companies. All these brands and logos are only used for the purpose of the application, and not reproduced without prior permission from Tranzer B.V. and operators.
Tranzer provides you with the ability to access and edit your personal information. To update your personal info, click Account in the Tranzer menu. There you can view, update and correct your account information. Our databases automatically update any personal information you edit in your profile, or if you request us to edit your personal information.
We reserve the right to modify the Terms & Conditions at any time, effective upon posting the amended terms on this site and via the application. If we make changes, we will notify you by, at a minimum, revising the “Last Updated” date at the top of these Terms & Conditions. Supplemental terms may apply to certain Services, and such supplemental terms will be disclosed to you in connection with the applicable Services.
Except when explicitly stated otherwise, any messages to Tranzer shall be sent by e-mail via email@example.com. Any notices to you shall be provided to you through the Tranzer Platform or given to you via the e-mail address you provide to Tranzer during the registration process. To resolve a complaint regarding the Tranzer Platform, you should always contact our service desk at firstname.lastname@example.org.
These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands; the competent court is “court Midden Nederland”.
Morris, Sales man
Stationsplein 61, 3818 LE Amersfoort